When you submit your order to us, you will receive
an e-mail confirming that we have received your order and are
processing it. Please contact us if you do not receive an e-mail from us
within one business days of placing your order.
You will then receive a second e-mail from us at
some point to notify you as soon as your order has been shipped. This
second e-mail should include tracking information.
If an item is not in stock, you will be notified and be given the opportunity to either backorder, substitute or cancel.
When you click “Check Out” on your invoice you
will be asked to select the shipping method and the amount will be added
to your invoice.Please choose your correct area, to avoid any delays in
processing the order.
we sell all of our products with a Satisfaction Guarantee to ensure you
are completely satisfied with your purchases. We will gladly refund
your money in full – as long as the item has not been used and is
returned in its original packaging. We
hope it never comes to this, but if it ever does, please contact us and
let us know why you were not happy with your purchase. If the product
does not meet your expectations, we’d like to know!
E-mail us with a description of the problem, and details of when it was bought.WAFER CONES AND BASKETS
All wafers are fragile and need to be handled with care. Please check
the boxes inside on acceptance of deliver for breakages.Please do not
accept any boxes damaged, reuturn these with the driver immediately, as
we agree that once accepted, the boxes have been recieved in good
safe and secure. From the moment you enter our "checkout", you are on a
secure server, using what is called SSL (secure socket layer)
technology - the industry standard - and VCS payment portal, among the
best software available today for secure commerce transactions.
encrypts all of your personal information, including credit card
number, name, and address, so that it cannot be read as the information
travels over the Internet.
honeyfields deavours to provide accurate and up-to-date information on this site – but neither honeyfields nor
any of its employees or associates can be held responsible for errors,
or for any damage caused as a result of the use of, or inability to use,
this site or any sites linked.
All original material on this site is the intellectual property ofhoneyfieldscc and is protected as such by South African and International Intellectual Property Law.
Any dispute of whatsoever nature arising out of
this agreement concerning any of the rights and/or obligations of any
party thereto, either during the currency of the agreement or after the
completion or cancellation thereof, including any dispute as to the
validity of the agreement, is hereby referred to the arbitration and
final decision of a single arbitrator who shall be appointed by
agreement between the parties, or failing agreement at the request of
either party by the Chairman for the time being of the Association of
Arbitrators, and the parties agree to accept his award as final and
binding upon them. The arbitration will be conducted under South African
The cancellation of this agreement by either party for whatever reason shall not affect the validity of this clause